Website Terms of Use

Website Terms of Use and Cyber Disclaimer – Knotts Plumbing LLC

Last Updated: April 18, 2026

1. Informational Purposes Only

The content on this website is provided for general informational purposes only.

Use of this website, its content, or submission of any contact forms does not create a contractor-client relationship. A formal relationship is established only upon execution of a written estimate, service agreement, or work authorization.

2. Website Use

By accessing this website, you agree to use it only for lawful purposes.

You agree not to:

• Attempt to gain unauthorized access to any portion of the website 
• Interfere with the website’s functionality or security 
• Use the website to transmit malicious software or harmful code 

3. Intellectual Property

All content on this website, including but not limited to text, images, logos, and media, is the property of Knotts Plumbing LLC.

You may not copy, reproduce, distribute, or use any content for commercial purposes without prior written consent.

4. No Professional Advice

Information on this website is not intended to replace professional plumbing services.

Customers should not rely on website content as a substitute for licensed plumbing services. Knotts Plumbing LLC is not responsible for damages resulting from reliance on website information.

5. Form Submissions and Communications

Submission of information through this website does not guarantee:

• Service availability 
• Scheduling 
• Response time 

Knotts Plumbing LLC is not responsible for delays, missed communications, or transmission errors related to website forms or email systems.

6. Cyber Security and Third-Party Services

While we use reasonable and industry-standard safeguards, no digital system is completely secure.

Knotts Plumbing LLC is not responsible for:

• Data breaches 
• Unauthorized access 
• Identity theft 

arising from:

• Third-party vendors (including payment processors, website hosts, or CRM providers) 
• External cyber-attacks or malicious activity beyond our control 

7. Verified Communication

To prevent fraud, customers are responsible for verifying any changes to payment instructions by contacting our office directly via a known telephone number.

Knotts Plumbing LLC is not liable for losses resulting from:

• Compromised email accounts 
• Fraudulent communications not originating from our verified channels 

8. Third-Party Links

This website may contain links to third-party websites.

Knotts Plumbing LLC is not responsible for the content, accuracy, or privacy practices of any third-party websites.

9. Website Availability and Accuracy

We make reasonable efforts to keep website content accurate and up to date; however, we do not guarantee that the website will be:

• Error-free 
• Complete 
• Uninterrupted 

10. Limitation of Liability

To the fullest extent permitted by law, Knotts Plumbing LLC shall not be liable for any damages arising out of or related to:

• Use of this website 
• Inability to access the website 
• Reliance on website content 

11. Digital Force Majeure

Knotts Plumbing LLC shall not be liable for failure or delay in performance due to events beyond our reasonable control, including but not limited to:

• Cyber-attacks or ransomware incidents 
• Internet or utility outages 
• System failures or third-party service disruptions 

12. Governing Law

These Terms of Use shall be governed by the laws of the State of North Carolina.

13. Relationship to Service Terms

These Terms of Use apply only to your use of this website.

All plumbing services provided by Knotts Plumbing LLC are governed by our separate Terms and Conditions, which apply upon acceptance of an estimate or commencement of work.